Return & Refund Policy

This policy explains how to request a return, report an order issue, and receive a refund for an eligible purchase made through ifxrjb.com.

Return Period

Eligible products may be requested for return within 30 calendar days after confirmed delivery. Contact us before the return period expires. Return eligibility is subject to the conditions below and applicable law.

How to Request a Return

Email service@ifxrjb.com before sending an item back. Include your order number, the item you wish to return, and the reason for your request. Please include photographs where they help explain the issue.

Please wait for return instructions before shipping anything. Our registered business address is not automatically the return warehouse address.

Return Condition

For a preference-based return, the item should generally be unused, complete, undamaged, and returned with its included parts and accessories. Use the original protective packaging where reasonably possible. These conditions do not limit any rights that apply to damaged, defective, incorrect, or otherwise protected items under applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or incorrect, contact us promptly with your order number and supporting details. After reviewing the issue, we will advise you of an appropriate resolution, which may include a replacement, reshipment, refund, or return instructions, subject to applicable law.

Refunds

Once an approved return is received or the issue is otherwise resolved, we will notify you about the refund decision. Approved refunds are generally issued to the original payment method. After a refund is processed, the time it takes for funds to appear depends on the payment provider or financial institution.

Original shipping charges and return shipping costs are handled according to the reason for the return, the information provided at checkout, and applicable law. Contact us for instructions before paying to return an item related to an issue attributable to ifxrjb™.